Returns and Replacements

All items for return or exchange must be unused, in their original packaging, and accompanied by the purchase receipt. Requests must be made within 3 days of purchase or receipt of goods. Our company will not accept return or exchange requests submitted after 3 days.
 
Refunds: Our company does not accept any form of refund requests.
 
Exchanges: Exchange services are only applicable to orders with non-human-induced damage or incorrect shipments.
If needed, please email us at hohomymud@gmail.com to arrange further.

 
< Some items are not eligible for return or exchange, including but not limited to the following: discounted items, intimate apparel, food, magazines, etc.>

 

All returned product must be unused and the original package should be kept well. Original receipt for return application would be needed. 

If the product that you purchased contains any defect or wrong product received, please contact us within 3 days after receive the products. All product return application outside this period will not be entertained.
 
REFUND: 
Once order is processed to deliver, please note that no refund would be offer against purchases.  Exception for the product’s defect when out of stock to exchange.
 
EXCHANGE：
Exchange service are offered only to wrong deliveries or product defect not cause by client or delivery. 

If needed, please take picture with original receipt and email us for application. We would contact you for acceptance of product exchange. Exchange offer will be decline to any application without giving any reason, or for the reason of clients’ own dislike or mistake purchases. 

<Please note there will be no product exchange for sale products, clothes, socks, food & beverage and magazines, etc.>   
 
 HOHO MYMUD reserve all rights of final decision.